Frequently Asked Questions

What happens next?

Please call the office or email to schedule an initial visit. If you are planning to bring your child in for therapy, the first session is for parents only so that you have the opportunity to meet your therapist and ascertain whether or not he/she is a good fit for your family. Once scheduled, please complete the appropriate forms prior to initial session.

At our practice we require consent from both biological parents when there has been a divorce.  The only exception would be if only one parent is assigned conservatorship.

How often are sessions scheduled?

Although once a week is preferable in the beginning, we will work together to find a schedule that best meets your needs as well as your child’s needs.

What about absences from school?

Your therapist will provide you with a note so your child will have an excused absence.

How long will therapy take place?

While this is a great question, it is also very difficult to answer. Once the process is underway, we can make an educated estimate for you.

How do we explain this to our child?

For little ones, it is simplest to tell them they will be going to have playtime with the counselor. If your child is a bit older and/or inquisitive you may explain that we are “feelings doctors” who can help them make sense of things that are difficult or confusing.

Do you accept my insurance?

Please call the office or email/call your preferred therapist for details.   At this time, all of our fully licensed LPCs are in network with BCBS of Texas PPO.  We will provide you with all necessary paperwork for you to file with your provider if we are out of network.  You may check to see if you have out of  network coverage.  Most insurances will reimburse you a percentage of the cost if you do have this coverage as part of your policy.

What are your fees?

A session with a fully licensed therapist or a life coach is billed at $125/hour. The interns at Planting Seeds offer their sessions at $75/hour and insurance may not be billed for these services.

What if I need to cancel or reschedule my appointment?

We are happy to reschedule with at least 24 hours notice. If an appointment is cancelled less than 24 hours prior or a client fails to show up there will be a $125 fee charged for the missed appointment.

 What happens in the event of inclement weather?

We follow the decisions made by FISD for our Frisco location and PISD for our Prosper location.  If you are uncertain, please make contact with your counselor.